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Contributor
jgweber22
Posts: 36
Registered: 03-02-2009
0

What happened with Circuitcity.com!!!!!!!!!!!!!!!!!!!

I just got -$5.07 from a online camera purchase from September of last year. WHAT THE HECK HAPPENED THERE? I believe that is messed up that they have the right to take back the savings $ previously earned. I understand that they went out of business or sold. I earned that while they were a member with Upromise, I think this is wrong and would love and explanation.

Just a curious member / saver.

 

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Contributor
itsjustpk
Posts: 19
Registered: 04-09-2009
0

Re: What happened with Circuitcity.com!!!!!!!!!!!!!!!!!!!

Oh, boy! If this is going to happen to our Upromise savings, it's going to be a big loss for our grand-daughter as we've gotten hundreds of dollars from Circuit City for cameras, TVs, GPS, lap-top, printers, etc.  YIKES!  I hope someone from Upromise can answer your question.

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Regular Contributor
RammsteinNicCag
Posts: 265
Registered: 01-03-2009

Re: What happened with Circuitcity.com!!!!!!!!!!!!!!!!!!!

I would assume that if that is actually happening, it would probably only go back to around the time they filed for bankruptcy, not from when they became a partner.
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Upromise
Rebecca
Posts: 52
Registered: 10-30-2008
0

Re: What happened with Circuitcity.com!!!!!!!!!!!!!!!!!!!

Hi jgweber22,

 

Rebecca from Upromise here.  I think I can explain what happened.

 

The way the online shopping college savings program works is that after you shop with a partner, they send us the amount spent and college savings you are eligible for, and the purchase shows up as pending in your account. 

 

This college savings remains listed as pending until the partner actually gives us the money to put into your account, then the money is funded.  Since Circuit City filed for bankruptcy, they did not give us the money to put in your account.  So, we removed the pending amount as it would never be funded by the partner and therefore you would not be able to access it.

 

I hope this explanation helps and apologize for any confusion.

 

Rebecca

 

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