01-06-2012 04:02 AM - last edited on 01-24-2012 10:31 AM
Hi, I have a quick question. I have a 529 account tied to my UPromise earnings. I thought I had read somewhere that the funded portion of the account would be automatically transfered to my 529 account every 3 month, most recently, on June 15. The transfer didn't happen and I watches replica can't figure out how to tmanually transfer the earnings to my 529. Can someone please tell me how what I need to do to transfer these funds. Thanks.
01-12-2012 03:45 PM
Hi BlackJoe-
The funded portion must be at least $25 in order to sweep automatically into a 529 account. There is also a bit of a glitch. If you linked your 529 after you had a portion of earnings, those original earnings will not transfer. Only the earnings you have after you linked will transfer. I apologize for the inconvenience, but it is a quick and easy call to our Customer Care team in order to send all of those earnings (min $25) over to your linked 529 account.
Customer Care: call Monday-Friday 9am-9pm @ 1-800-UPROMISE