New services

[#1]

As an update to the Citi all reward card, their billing cycle is more like BOA's. No longer do you have the same due date every month but a date based on a 29 day cycle and I am not sure if the count starts from when you charge or every 29 days. I started out with a due date of the 7th of the month now my last bill is due the 27th of th previous month. In fact i will be paying twice this month. I will stick with this card however.

[#2]

I just wanted to note that I, too, am really upset about the change from Citi to BofA.  I had nothing but trouble out of BofA for years and promised I would never deal with them again.  Then Upromise (of which I have been a member for 5 years) changed their credit card to BofA, and I decided I would give them one more chance.  I love Upromise, and in the current economy, the Upromise rewards program and Master Card are the ONLY way I have been able to set anything aside for my children's education. 

Then I found out I couldn't download my daily Upromise MC transactions into Quicken (as I have been doing for years), because I didn't have a bank account with BofA, and I am NOT willing to spend $10 a month for the "privilege".  I have called Upromise and have tried to contact BofA with my concerns.  The only response has been, "we will pass along your complaint".  I have since gotten a Citi All Rewards 1% cash back MasterCard, and as soon as it arrives in the mail, I will be using this card for all of my purchases (as I had been doing with my Upromise card before the change) unless and until Upromise convinces Bank of America to change this policy.  I encourage others who are bothered by this to do the same -- or at least voice their complaints with both Upromise and Bank of America.  Thanks.

[#3]

So far I am sa.tisfied with my choice of Citi all rewards card. I have received a chack for $61 and there is $43 pending

also I have $98 deposited from Upromise. My only concern is that I have to be deligent  about depositing the money in the college fund.

When Upromise advertises its card they don't even say it is from BOA. so I am sure they are getting the message that customers are dissatisfied with BOA. They are offering a bonus of $25 to new customers, so the goodwill that citi had may be decreasing under BOA.

[#4]

I canceled my Bank of America Upromise card today.  The customer service rep was very surprised and asked why.  I told him Bank of America has been nothing but a problem to deal with since the good people at Upromise made the horrendous mistake of switching to them from Citibank.  I also think it's unreasonable that Bank of America wants to charge me $10/month to download  my transactions into Quicken on a daily basis.  In encourage all to cancel the Bank of America Upromise credit card.  If enough customers do it, I'm sure Upromise will switch to a credit card company that is customer focused based on action, not empty words.

[#5]

Unfortunately, a lot of banks are now charging that, not just BoA - I just went from WaMu to Chase in their takeover and Chase charges, too.

[#6]

I am totally disgusted with Bank of America.  Their customer service is pitiful and I got such a nasty attitude from one of their phone reps that I told her to cancel my card right then and there.  She didn't even try to get me to stay.  Now one of the supervisors left me a message.  Too bad.  Too little too late.  I emailed Upromise to let them know what I thought of Bank of America, and got the standard response that they had selected Bank of America after much thought and consideration, blah blah blah.

I hate giving up the automatic payments to my Upromise account, but Bank of America does NOT deserve my business.   I never had a problem with my Citicard.   

[#7]

This is sad. Currently I use the Citibank all rewards card. I am very satisfied with the customer service and whenever I earn $50.00 a check is sent to me. The only problem I have to remember to deposit the amount after cashing the check into the college fund. I don't always do that or I take a while before making the deposit. I don't think there are any resaurant or gas money back . But peace of mind is more important to me. So good luch with your saving, but it is becoming more difficult to stick with Upromise. I wonder how many people have defected since the switch to BOA,

[#8]

That's what I just don't understand.  Citi was a great credit card provider.  Why on earth did Upromise switch to BOA?  I wish someone at Upromise would provide a real answer, not the standard company line of "after much thought" blah, blah, blah.

[#9]

My guess is cost of revenue and credit exposure.  The cash cost of contributing to UPromise hurts their bottom line.  Citibank has also been a risky lender and they need to cut their losses now.

Surprisingly, I haven't had any issues with BoA CCs, everything else BoA offers, lots of problems, but not my credit cards. 

Side note, I use BoA and JP Morgan for checking and CC only.  Recently moved all my savings and opened a new checking with Citi online ECA, oh yeah free checking, great online rates, no bank charges on almost everything I do.....Citi customer service is back!  See what happens when you almost collapse?  BoA better figure that out soon!