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itsjustpk Member since 2003

From: WI

Saving for: granddaughter, age 19


Featured Comment:

The extra 10% for dining and participating grocery items is usually posted a few weeks after...more

Grocery & drug stores

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daviddavid22
Regular Visitor
daviddavid22
Posts: 8
Registered: 03-11-2009
0

Missing contributions

11-01-2009 10:02 AM

I have not received any contributions from Kroger for known qualifying items with my registered Upromise credit card and Kroger card- I sent in a written detailed listing per the request of the research team and still two months nothing - no 10 % savings from the card ,no money from the items and no ecoupons what is the matter is Upromise too big to handle the data or what - this is very troubling to someone that is working at making the savings add up.............

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mrsbandme
Contributor
mrsbandme
Posts: 46
Registered: 07-21-2009
0

Re: Missing contributions

[ Edited ]

11-02-2009 12:38 AM - last edited on 11-02-2009 12:43 AM

Hi daviddavid22, quite a few of us on these message boards share your frustration when it comes to the missing contributions. I'm guessing you've looked at the contribution timetable page - http://www.upromise.com/nspage?su=8201 - since you've already been in contact with the research team.

 

My advice is to keep contacting customer service, either by phone or email, until they get this resolved for you. In the meantime, maybe (Admin)Jeff or one of the other moderators will see this & offer to check into it for you, as well. I hope this works out for you soon. Good luck.

Message 2 of 2 (75 Views)
 
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If you use unauthorized promotion codes or link directly to partner web sites from the Community to make purchases, you will forfeit Upromise contributions. Always start your online shopping at upromise.com/shop.

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*The $100 more a year savings figure is based on Upromise internal reporting data for 2007 and 2008 comparing the average Upromise savings for members who joined Upromise prior to such year and used the Upromise credit card at least once during the year with the averagae Upromise savings for members who joined Upromise prior to such year and have not opened a Upromise credit card account.