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ENERGY PLUS
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09-29-2008 04:59 AM
Re: ENERGY PLUS
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11-10-2008 01:22 AM
I was also thinking about switching, I even checked out their website. I wanted to know what their
energy rates were, could not find anything on website, so tried to e-mail them. I never got a response back, that was in the summer. If anyone has signed up or has more info, please post here.
Thanks, Bob
Re: ENERGY PLUS
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11-14-2008 11:15 AM
Hello,
There is a page for Energy Plus on our site which gives a quick run down of the program. There is also a link below which shows what other Upromise members are saying about Energy Plus.
other community feedback:
Re: ENERGY PLUS
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01-13-2009 07:43 AM
Re: ENERGY PLUS
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01-22-2009 06:53 PM
Re: ENERGY PLUS-SCAM
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07-13-2009 12:01 PM
after signing up for just one month - my bill went up $100, this is with using less KW that month, same with 6 others of my family I had switch - with the promise of lowering monthly bills.
I called Engery plus and after asking to speak with a supervisor and being transfered 6 times - I finally got it cancelled - but I have to be with them another 30 days for it takes that long for paperwork - geeze.
So I called NYSEG asked them the average $/kw for June - only 5 cents and EP charged 9 cents plus...OOCH..
needless to say, I AM GETTING A REFUND of the difference - this month and next.
CALL AND GET YOUR REFUND!
Re: ENERGY PLUS-SCAM
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07-15-2009 02:07 PM
Hello "handymom",
I am an Energy Plus Supervisor was very concerned to hear about your experience. I would love to review your situation in detail. Please send me a private message (click my name to the left of this post) and provide your name and the best time to reach you and we will follow up as soon as possible. We do offer a market-rate product whereby we buy electricity every day at the best possible price and use that price to set our rate so we can be as competitively priced as possible. We cannot speak to why the utility companies sometimes have lower rates than ours. Over the long-run, we find that our rates are competitive. Rates also do vary across the state of New York so one customer's experience is not indicative of all regions. We encourage customers to contact us to discuss their specific location and compare our rates against the rates they are paying. We also do not charge cancellation fees nor lock customers into a contract so that they can try our service and cancel at any time without penalty.
Re: ENERGY PLUS-SCAM
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08-06-2009 08:18 AM
well let me tell you about this months bill, yes it takes 60 days to get off your system.
Let us see - you charge me 12 cents per kwh and I called NYSEG and if I had stayed with them I would have paid .042 cents per kwh - so you tell me where the savings is.
How is .12 cents even compare to .042 cents - its 3 times as much - are you kidding me!
I have already made my phone calls and getting my $170 REFUND CHECK from you -
I HOPE YOU ALL DO THIS - get your money back - whys pend $170 for $1.25 upromise savings - someones math is just a bit off!
Re: ENERGY PLUS-SCAM
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03-05-2010 04:45 PM
I agree. I signed up and for two months i was fine. Then they suddenly this month my energy cost doubled. I called them up and they claim there was a spike this month in the market. Inflation by 100%? It's a sham.
