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itsjustpk Member since 2003

From: WI

Saving for: granddaughter, age 19


Featured Comment:

The extra 10% for dining and participating grocery items is usually posted a few weeks after...more

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Regular Contributor
shanti
Posts: 89
Registered: 10-30-2008
3

Great Customer Service from Bodybuilding.com

02-20-2009 10:27 AM

I had a fantastic customer service experience with bodybuilding.com today.  I was connected to a human with only 1 menu selection and did not have to wait on hold.  The service rep was friendly and very helpful.  I had a defect in a product I had ordered and was given 3 options: refund, replacement with the same product, or replacement with a different product.  It is not often you get tolect from multiple satisfying choices.  I chose the replacemtn of the same product and it is being shipped out for free.  Thanks bodybuilding.com.
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shissncg
Contributor
shissncg
Posts: 74
Registered: 10-30-2008
0

Re: Great Customer Service from Bodybuilding.com

02-25-2009 01:39 PM

I have shopped with them and also recieved good service.  Its nice to see someone on these boards not complaining :smileywink:
Message 2 of 3 (1,219 Views)
 
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Jake191
Visitor
Jake191
Posts: 2
Registered: 03-13-2009
0

Re: Great Customer Service from Bodybuilding.com

03-13-2009 09:38 AM

It's funny (to me at least), I'm new to this community but have been a upromise member for a couple of years and I never knew bodybuilding.com was a store we could shop at for money back.  Love that site!
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