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shanti
Posts: 89
Registered: 10-30-2008
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Great Customer Service from Bodybuilding.com

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02-20-2009 10:27 AM

I had a fantastic customer service experience with bodybuilding.com today.  I was connected to a human with only 1 menu selection and did not have to wait on hold.  The service rep was friendly and very helpful.  I had a defect in a product I had ordered and was given 3 options: refund, replacement with the same product, or replacement with a different product.  It is not often you get tolect from multiple satisfying choices.  I chose the replacemtn of the same product and it is being shipped out for free.  Thanks bodybuilding.com.
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shissncg
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shissncg
Posts: 74
Registered: 10-30-2008
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Re: Great Customer Service from Bodybuilding.com

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02-25-2009 01:39 PM

I have shopped with them and also recieved good service.  Its nice to see someone on these boards not complaining :smileywink:
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Jake191
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Jake191
Posts: 2
Registered: 03-13-2009
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Re: Great Customer Service from Bodybuilding.com

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03-13-2009 09:38 AM

It's funny (to me at least), I'm new to this community but have been a upromise member for a couple of years and I never knew bodybuilding.com was a store we could shop at for money back.  Love that site!
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Participation in the Upromise Community is subject to the terms and conditions of the Upromise Community Rules and Upromise.

Upromise Community bloggers are employees of Upromise and are compensated by Upromise for their blog posts. Upromise blogs that reference a Upromise partner(s) are reviewed and approved by the applicable partner(s).

Important Note: Any links to partner websites used in the Upromise Community blogs are provided for your convenience only. If you use unauthorized promotion codes or link directly to partner web sites from the Community to make purchases, you will forfeit Upromise contributions. Remember to always start your online shopping at www.upromise.com in order to earn your Upromise rewards.

While Upromise makes good faith efforts to ensure the accuracy of the deals posted on our site, Upromise partner offers are subject to change by the retailer without notice and any descriptive, typographical or other error is subject to correction. Upromise shall have no liability of any kind for any such changes or errors. If not otherwise indicated, free shipping offers are valid for standard domestic shipping only and do not include express, international or other shipping services. Some special product, order or handling fees may still apply. See the retailer's site for complete details.

Specific terms and conditions apply to each participating company's contributions and can be found in the Program Details or by clicking on the "store info" popup for that company. Participating companies, contribution levels and terms and conditions are subject to change at any time without notice.

Links to external websites do not constitute an endorsement or an approval by Upromise of any of the products, services or opinions of the corporation or organization or individual. Upromise bears no responsibility for the accuracy, legality or content of external sites or subsequent links.

*The $100 more a year savings figure is based on Upromise internal reporting data for 2007 and 2008 comparing the average Upromise savings for members who joined Upromise prior to such year and used the Upromise credit card at least once during the year with the averagae Upromise savings for members who joined Upromise prior to such year and have not opened a Upromise credit card account.